What a bitch of a day. For some reason, UPS World Ship only works under Windows and they won't load it onto a Mac running VMWare. So we have a Dell lap top just for shipping. It's only 3 months old as the previous one crapped out. Today it stopped communicating with the printer, it can see it, knows it's there but wont effing print. Tried all the usual shit like deleting and reinstalling. So to actually be able to ship we have had to print to Adobe, take the files to one of the Macs and print. It has taken feckin ages. To crown it all, in the moving of memory sticks backwards and feckin forwards I knocked a cup of coffee over the key board and mouse of my Big Mac. New keyboard required. Paula is feckin off on Holiday for a week on Monday - I suspect she thinks I'll have it all sorted when she comes back....