Q Where is your denim made?
A Japan

Q What is selvedge (selvage) denim?
A Selvedge or selvage comes from the phrase "self-edge" which refers to the edge being finished by the loom instead of sewn together after weaving. Selvage is the term commonly used to refer to denim that has been produced on a shuttle loom. Since the amount of fabric produced from a shuttle loom is significantly narrower than a projectile (wide) loom, the cotton consumption is higher and the manufacturing time required is greater. Our selvedge denim has a red thread running vertically down the cloth. Go and have a look: Selvedge denim

Q How is your denim constructed?
A The warp (Indigo) thread is one size 4 thread. The weft (white) is made out of 2 threads of size 5.4 twisted together.

Q How is your selvedge denim constructed?
A In exactly the same way as our standard denim, but the weft (white) threads are much slubbier than in our standard denim. This gives a more uneven,"hand-made" look to the denim.

Q What looms do you use to make your denim?
A Our standard denim is made on a 57" "KAKUSHIN-SHOKKI" loom. Our selvedge denim is made on a 30inch Selvedge"RIKI-SHOKKI" loom.

Q Isn't 21oz denim rough to wear?
A No. Because we use the highest quality Zimbabwean long fibre cotton, we need to twist the fibres less to get a strong thead. This results in a lovely soft touch to the denim.

Q So how heavy is 21oz's?
A Most denim used to make other brands of jeans and jackets is between 13 - 15oz's, so 21oz is pretty heavy. Indeed, we believe it to the the heaviest denim used to make jeans at the current time.

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Q Are you going to do larger waist sizes than 36"?
A Yes, we do IH-634Sin 38x36 and 40x36.

Q How will Ironheart jeans fade?
A Our denim is specially treated so that the indigo fades very slowly, this reults in fading with great contrast between the darker unworn parts of the jeans and the worn areas.

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Q Are you going to do larger chest sizes than XL?
A We have no plans to do so, but let us know if you would like a larger size and we'll see what we can do Contact Us

 

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Q How should I wash my jeans?
A All a matter of personal preference. The dyeing process with Ironhearts means that they do not fade too much, but to get good contrast, heavy wear and minimal washing is recommended. Always wash your jeans inside out, this will avoid getting unsatisfactory "tram-lines" in the darker areas. Go here for a picure of a pair of 634S which are about 15 months old and have had about 12 washes. Worn 634S

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Q How do you measure your jeans?
A Take a look here

Q Can you tell me what sizes you make your jeans and jackets in?
A If you navigate to the individual product pages (you can get to those pages here.) You will be able to see what sizes each model comes in

Q Are you going to do larger waist sizes than 36"?
A Yes, we do IH-634S, IH-9634 and TWHR-01in 38 waist..

Q What about shorter leg lengths?
A Yes, we can shorten all our jeans (from the standard 34") to any size you like. This can be done in our factory in Japan using exactly the same machines that chain stitch the hems on the standard length jeans, this feature could add up to 6 weeks onto standard delivery times.

Q What about longer leg lengths?
A Yes, we can make any of our straight legged jeans in almost any length you want (42 is the longest we have done to date), there will be an additional cost (usually about USD15-20), and you will have to wait until the next scheduled production run. Just drop us an email to enquire.

Q What shrinkage can I expect?
A With heavy washing the selvedge jeans will shrink about a ½ inch in the waist, and approx ½ inch in the leg. The non selvedge jeans and jackets will also shrink a little after the first wash.

BUT, they all stretch with wear, my tag size 34's measure 35" after a few weeks wear.

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Q Do you deliver internationally?
A Yes, we ship world-wide.

Q Do you accept payment in multiple currencies?
A We can accept payment in anything! The exchange rate used will be that which exists against the US Dollar on the day of purchase. You will need to ask us for a payment link in the currency yoiu wish to pay in.

Q Do you sell gift vouchers?
A Yes, go here.

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Q If I order the wrong size, can I return the item?
A Of course, we accept returns providing they are unworn, in a resalable condition with all tags still attached. Please return any unwanted items within 30 days of receipt for an exchange or refund. Refunds will be made by original payment method.

Upon receipt of returned goods, Ironheart UK will issue a full refund for the amount paid for the goods (excluding postage) or an exchange credit as required.

Please allow 7 working days for returns to be processed once they reach our warehouse and a further 3 days for any refund to appear in your account.

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