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SHOPPING

 

DELIVERY

If we have your jeans in stock, we will do our best to send your order the next working day. To date, we have not had a single no-show.



UK DELIVERY
All deliveries will be sent Royal Mail First Class



INTERNATIONAL DELIVERY
We are delighted to fulfil orders overseas where local import duties may be payable on receipt.
For delivery in mainland Europe, we aim to deliver within 5 working days of order
For delivery outside of UK and mainland Europe, we also aim to deliver within 5 working days of order but sometimes those darn packages just seem to take a little longer. To date, we have not had a single no-show.

 

OUT OF STOCK ITEMS
We really try hard to make sure that we have a broad selection of styles and sizes in stock. Unfortunately, we sometimes get it wrong and we run out of a particular jean. Best thing to do is drop us an email or call us to check specific stock info. If the worst comes to the worst, we can usually get a special delivery in from Japan (at no extra cost to you) but it can take a couple of weeks.

 

ADDING ITEMS TO THE SHOPPING CART
Our shopping cart will only cater for a single currency at once. If would like to buy multiple items in different currencies, you will unfortunately have to go through the check-out process more than once




RETURNS AND EXCHANGES
We hope you love your new denim but if for any reason it fails to meet your expectations, you may return or exchange goods free within the UK (or internationally at your cost). We accept returns providing they are unused, in a resalable condition with all tags attached. Please return any unwanted item(s) within 30 days of receipt for an exchange or refund. Refunds will be made by original payment method


Upon receipt of returned goods, Ironheart UK will issue a full refund for the amount paid for the goods (excluding postage) or an exchange credit as required


Please allow 7 working days for returns to be processed once they reach our warehouse and a further 3 days for any refund to appear in your account

info@ironheart.co.uk