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Author Topic: Free repairs for life, for you, by us.  (Read 4975 times)

Offline Pips78

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Re: Free repairs for life, for you, by us.
« Reply #30 on: August 24, 2020, 09:47:58 am »
Is this service going to be starting again ????

Offline Chesson

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Re: Free repairs for life, for you, by us.
« Reply #31 on: August 24, 2020, 10:02:03 am »
Hi @Pips78

I have got you on the waiting list and you are in the next batch that we take in. I'm just clearing up the last few that we have here and then I will drop you an email to begin the process on yours. I will be in touch soon.
IG: @alexchesson_

Offline Flannel

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Re: Free repairs for life, for you, by us.
« Reply #32 on: August 25, 2020, 02:53:46 am »
Your customer service is already next-level. Now you’re just showing off.

Offline Costch

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Re: Free repairs for life, for you, by us.
« Reply #33 on: October 26, 2020, 02:56:54 pm »
I understand that this service is only offered on denim products, is there any chance that it might ever be offered on duck? I have a pair of 666D with some fraying in the seat and some loose stitches at the crotch seam (~4 years of wear). The fraying at the seat (right side specifically, immediately left of the pocket) is the only consistent problem area I've had in my IH jeans. 666S-BK have the exact same wear, but no blowouts or substantial fraying anywhere else. Has anybody else had blowouts in the seat like this? I don't recall it being an issue with any other brand of jeans - granted they all fell apart elsewhere much more quickly. I suppose that this could be because IH spaces the rear pockets out more towards the outseam thus removing some of the buffer that the pockets might provide. Or maybe I just have a particularly boney butt  :D

Offline Chesson

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Re: Free repairs for life, for you, by us.
« Reply #34 on: October 26, 2020, 03:01:41 pm »
@Costch repairing the duck canvas is not quite as straight forward as the denim. It can certainly be done, but it will not blend in quite the same. If you would like to send in some photos using the repair form I will happily take a look at them for you and see what I can do.
IG: @alexchesson_

Offline Costch

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Re: Free repairs for life, for you, by us.
« Reply #35 on: October 26, 2020, 03:14:05 pm »
Awesome, I'll do that. Thanks Chesson!

Offline bryaneidins70

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Re: Free repairs for life, for you, by us.
« Reply #36 on: November 13, 2020, 05:05:57 pm »
Are you back repairing yet?
"Good news boppers, the big alert has been called off, turns out that the early reports were wrong, all wrong. Now for that group out there that had such a hard time getting home, sorry about that, I guess the only thing we can do is play you a song"

Offline den1mhead

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Re: Free repairs for life, for you, by us.
« Reply #37 on: November 13, 2020, 06:20:06 pm »
Are you back repairing yet?

@bryaneidins70 in the absence of an answer from any of the IHUK crew I can say that I had a pair of IH jeans and an IH denim jacket repaired by the crew some time in August if my memory serves me correctly. Hope this helps buddy  :)

 

Offline bryaneidins70

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Re: Free repairs for life, for you, by us.
« Reply #38 on: November 14, 2020, 06:51:32 am »
@den1mhead.....Thank you Barcley, I will get the form filled out.
"Good news boppers, the big alert has been called off, turns out that the early reports were wrong, all wrong. Now for that group out there that had such a hard time getting home, sorry about that, I guess the only thing we can do is play you a song"