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Author Topic: NEW EU WEBSITE NOW LIVE  (Read 4968 times)

Offline joeysullivan

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Re: NEW EU WEBSITE NOW LIVE
« Reply #45 on: February 21, 2021, 12:08:53 am »
I'm stuck at checkout on www.ironhearteu.com...

Quote
We're sorry, we are unable to ship to the EU at this time.

Huh  :(

Offline neph93

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Re: NEW EU WEBSITE NOW LIVE
« Reply #46 on: February 21, 2021, 09:13:52 am »
I'm stuck at checkout on www.ironhearteu.com...

Quote
We're sorry, we are unable to ship to the EU at this time.

Huh  :(
You may need to delete your browser cache and restart your browser.
Get ahead, go figure, go ahead and pull the trigger,
Everything under the gun.

Online Alex

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Re: NEW EU WEBSITE NOW LIVE
« Reply #47 on: February 21, 2021, 10:23:41 am »
I'm stuck at checkout on www.ironhearteu.com...

Quote
We're sorry, we are unable to ship to the EU at this time.

Huh  :(

Your email address is .co.uk and youre trying to checkout on ironhearteu.com
This site is restricted to EU addresses, if you are in the UK as your email address suggests, please checkout on ironheart.co.uk

You should also see this message:
"Screenshot 2021-02-21 at 10.22.29.png"

and clicking that button will transfer your cart to the correct webshop.

If you are indeed in the EU and still having issues on ironhearteu.com, please drop me an email to shop@ironhearteu.com and we will work out what is going on

Offline Snowy

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Re: NEW EU WEBSITE NOW LIVE
« Reply #48 on: February 21, 2021, 11:19:57 am »
Seems like the error message could be updated to be a bit clearer around the situation, once the situation is understood.
« Last Edit: February 21, 2021, 01:08:26 pm by Snowy »

Offline Kasi

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Re: NEW EU WEBSITE NOW LIVE
« Reply #49 on: February 21, 2021, 12:20:16 pm »
There a bug in my alerts... in the account area

Something to remove from alerts won’t let you, same for the computer and mobile.

Thanks


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Offline joeysullivan

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Re: NEW EU WEBSITE NOW LIVE
« Reply #50 on: February 21, 2021, 02:18:06 pm »

Your email address is .co.uk and youre trying to checkout on ironhearteu.com


Nope.

I'm stuck at checkout on www.ironhearteu.com...

Quote
We're sorry, we are unable to ship to the EU at this time.

Huh  :(
You may need to delete your browser cache and restart your browser.

It works fine now. Thanks  :)
« Last Edit: February 21, 2021, 02:19:59 pm by joeysullivan »

Online Alex

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Re: NEW EU WEBSITE NOW LIVE
« Reply #51 on: February 21, 2021, 02:22:34 pm »
Thanks, Mohammed. I have the same issue here. Will get that looked at next week

Online Alex

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Re: NEW EU WEBSITE NOW LIVE
« Reply #52 on: March 04, 2021, 04:56:36 pm »
There a bug in my alerts... in the account area

Something to remove from alerts won’t let you, same for the computer and mobile.

Thanks


Sent from my iPhone using Tapatalk

This is fixed now

Offline Kasi

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Re: NEW EU WEBSITE NOW LIVE
« Reply #53 on: March 04, 2021, 05:34:42 pm »
Thanks Alex I did try it it working..


Offline endo

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Re: NEW EU WEBSITE NOW LIVE
« Reply #54 on: March 06, 2021, 06:58:57 am »
are you aware that the EU website doesn't show the same items/photos on its top page as the International site? (deck jacket vs. the new type III b/b)

Online Alex

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Re: NEW EU WEBSITE NOW LIVE
« Reply #55 on: March 09, 2021, 09:59:18 am »
@endo thanks for the heads up, we have fixed this now.