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Author Topic: Random questions to which you seek an answer  (Read 2073809 times)

Offline neph93

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Random questions to which you seek an answer
« Reply #14580 on: October 04, 2021, 07:48:27 pm »
IH customer support turned out to be absolutely useless for me many times.


Firstly I find this very surprising as most people consider IH customer support to be legendary and amongst the best they have experienced in any retail setting.

Secondly, you should know that this is an in house forum and the owners, managers and staff of the brand are here all the time. In fact @Giles who owns the International end of the business and started this forum, answered one of your questions in this forum recently.

I doubt that they will miss your comment when you make the text small and grey, and if you are dissatisfied with their customer service, I’m sure they would be interested in hearing about any problems you have had.

I want a shirt that is as close as possible in quality and color to IH-634-XHS indigo jeans. Prompt me please.

XHS is 25oz denim and entirely unsuitable for shirting. The heaviest IH denim shirt is the IHSH-293-IND at 18oz. It is made of excellent denim.
« Last Edit: October 04, 2021, 08:42:25 pm by neph93 »
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Offline neph93

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Re: Random questions to which you seek an answer
« Reply #14581 on: October 04, 2021, 07:50:35 pm »
When and why did the 555-02 become extinct?  Does that denim still exist in other cuts? 



It went extinct because that particular 18oz denim is no longer produced. It has been superceded by the 18oz vintage denim, but not used on the 555 cut yet.
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Offline goosehd

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Re: Random questions to which you seek an answer
« Reply #14582 on: October 04, 2021, 08:32:35 pm »
@kornnn I will second what @neph93 has stated.  IH Customer Service is just about unmatched in the industry. 

Would you be able to elaborate where you think that they were not helpful?

Did you email them?

Only post to the forum?

Did you use the chat feature on the web-shop?

I really hope that you give them a second chance, as they have been more than helpful to me and many, many others. 


I wish you the best of luck with your new jeans and hope that they are what you are looking for.



Offline kornnn

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Re: Random questions to which you seek an answer
« Reply #14583 on: October 04, 2021, 09:40:33 pm »
@neph93
1. I have an effort to write in English. Therefore, I write succinctly. I'm trying to be as understandable as possible. And I appreciate the time and mine and yours.
Because you helped me earlier, I will answer specifically to you about customer service.

I have no complaints about anyone. I am glad to those who understand the essence of my questions and not just some words from my questions. I got a lot of different answers from different people. But only the three of whom I thanked understood what it was about.

I am not a legend destroyer. I am not offended by anyone. I did not reproach anyone here. I'm not trying to get anyone's attention.
I don't get into someone else's business. And I'm not attacking anyone.

I wrote only what is in my reality.

Let any legends live happily ever after.

I am only interested in very simple things here. I am trying to find jeans and a shirt. It's all. Emotionless.

2. Thank you very much for another helpful answer.

Offline neph93

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Re: Random questions to which you seek an answer
« Reply #14584 on: October 04, 2021, 09:57:46 pm »

2. Thank you very much for another helpful answer.

My pleasure. Looking forward to hearing what you think about the IH-634-XHS.
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Offline Alex

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Re: Random questions to which you seek an answer
« Reply #14585 on: October 05, 2021, 08:11:15 am »
@kornnn from your posts here and your emails to the customer service guys your English seems excellent, but if you find it easier, our retailer Ze Fear is based in St Petersburg. The owner, Evgeny, stocks the XHS denim in many cuts.
https://zefear.ru/

Offline kornnn

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Re: Random questions to which you seek an answer
« Reply #14586 on: October 06, 2021, 06:24:30 pm »
I have already looked at a lot of things on the forum but did not find something.

1. Is there a discussion somewhere about pairing shirts and jeans? I want to match the tops and them from the same denim if possible.
2. Is there a discussion somewhere about the use of IH clothing by women? Conditionally female models exist?

Offline LewisStonehouse

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Re: Random questions to which you seek an answer
« Reply #14587 on: October 06, 2021, 06:39:47 pm »
@kornnn I think when it comes to styling there’s no substitute to looking and seeing why you like, and a bit of trial and error. One of the excellent things the guys at IHUK will generally do if you ask is have one of the team try on an outfit for you to see how things go together (I believe there’s a thread for that but I can’t remember what it’s called @neph93?).

On pairings with 25oz jeans, if you’re specifically looking for a shirt in hat fabric you’ll never find one in 25oz because it’s not practically possible to manufacture them (as I understand it). The standard 12oz shirt in indigo would go well, as would the 18oz CPO in indigo. I suppose one of the brilliant things about jeans is that more or less anything goes with them, so have fun choosing your own adventure.

Offline neph93

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Random questions to which you seek an answer
« Reply #14588 on: October 06, 2021, 06:44:38 pm »
1. Is there a discussion somewhere about pairing shirts and jeans? I want to match the tops and them from the same denim if possible.


I don’t think there is. It is a subject that has been discussed, but in individual product threads. The only options for exactly matching denim shirts and jeans is combining the IHSH-292-IND with the IH-666s-18 or IH-634s-18, or the IHSH-295-IB with the IH-634-14ib.




2. Is there a discussion somewhere about the use of IH clothing by women? Conditionally female models exist?

There are a number of active forum members who are women. Look at @RoxRocks86 WAYWT posts for example. Otherwise you can check the Japanese IG accounts. There is a thread on which shirts are available in women’s sizing, but many women choose the regular shirt models.

https://www.ironheart.co.uk/forum/index.php?topic=14879.0
« Last Edit: October 06, 2021, 06:46:51 pm by neph93 »
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Offline kornnn

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Re: Random questions to which you seek an answer
« Reply #14589 on: October 06, 2021, 06:46:41 pm »
25 ounces is not necessary at all and I did not write about it. I'm looking for just the same fabric for jeans and a shirt.

@neph93 And again what I needed. Thanks!
« Last Edit: October 06, 2021, 06:49:47 pm by kornnn »

Offline neph93

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Re: Random questions to which you seek an answer
« Reply #14590 on: October 06, 2021, 06:52:41 pm »
You can also combine 12oz wabash shirts and trousers.
Get ahead, go figure, go ahead and pull the trigger,
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Offline Giles

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Re: Random questions to which you seek an answer
« Reply #14591 on: October 06, 2021, 06:53:10 pm »
Put into the search bar of the shop.

18oz Vintage

14oz Indigo black

I cant think of any other denim we make jeans and shirts from

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Online Jett129

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Re: Random questions to which you seek an answer
« Reply #14592 on: October 06, 2021, 07:38:41 pm »
I know the question was about shirts,but there are vests,jackets and jeans that match up.

Offline kornnn

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Re: Random questions to which you seek an answer
« Reply #14593 on: October 07, 2021, 02:53:31 pm »
@Giles thanks. I looked at everything.

Offline spitfiredealer

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Re: Random questions to which you seek an answer
« Reply #14594 on: October 07, 2021, 03:29:12 pm »
Anyone got a pair of these?

https://www.selfedge.com/jeans/iron-heart?product_id=2015

waist seems really small on a size 33. I did email and ask for a set of measurements done the IH way but was told no. >:(