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Author Topic: MEET THE IRON HEART CREW  (Read 3053 times)

Offline AdamJ

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MEET THE IRON HEART CREW
« on: August 05, 2020, 09:47:18 am »
Meet the crew

You have likely spoken to one or all of us throughout the order process or on the forum. However, it's time to put a face to the name and give a little bit of info about the crew.

Feel free to ask any questions if there's anything you're interested in knowing! Without further ado and in no particular order..

IRON HEART JAPAN - Key International Crew

Shinichi Haraki

"Haraki.jpg"

Job/Role: Boss

Join Date: Since the beginning - 2003

Bio: I worked for a jeans brand for 3 years and experienced. Then, I worked as a freelancer and did design, pattern making for 20 years. After that, I established IRON HEART.

Quick Fire Favourites!

Denim: 21oz Selvedge

Jeans: IH-634S

Shirt:  Chambrays

Non-IH Brand: Levi’s, Danner, Patagonia, Nike

Food to have in the office: Rice Crackers


Tom san

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Job/Role: A person responsible for sweets/snacks

Join Date: Same as Boss

Bio: BOSS had been my boss before he started IRON HEART. Then he started IRON HEART and I became what I am.

Quick Fire Favourites!

Denim: 21oz Selvedge

Jeans: IH-634S

Shirt:  Overdyed IHSH-33

Non-IH Brand: Lindts LINDOR

Food to have in the office: 70% Cacao chocolate


Sarina Matsumi

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Job/Role: Communicator

Join Date: 2011

Bio:I was born in Kojima and grown up in Amekaji industry. ( I think first time I met Haraki san, I was a teenager! ) Haraki san contacted me when the former translator left the job. At that time, I was about to get a Japanese teacher job in Singapore. So, I started this job for a temporay period. But now I have been doing over 8 years and I’m enjoying it!.

Quick Fire Favourites!

Denim: Natural Indigo

Jeans: IH-555N

Shirt:  UHF's

Non-IH Brand: Tiffany

Food to have in the office: Tea in my Thermos



Shuhei Yasuda

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Job/Role: Kojima shop manager / In charge for overseas shipping

Join Date: April 2016

Bio:One of my school teacher’s friend had connection with BOSS. I started to work full time after working as a part timer for a few months.

Quick Fire Favourites!

Denim: 21oz selvedge

Jeans: IH-666s-21

Shirt:  IHSH-33 and UHFs

Non-IH Brand: REDWING  FTC  BLUCO VANS

Food to have in the office: Yakult 400LT (a probiotic drink) and frozen baked rice balls



IRON HEART INTERNATIONAL

GILES PADMORE

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Age: 62

Job/Role: Managing Director

Join Date: Since the beginning - 2005

Bio: Long-time appreciator of denim and all things Japanese. After a long and varied career working internationally, mainly in the former Soviet Bloc, I happened upon the Japanese Amekaji (American Casual) scene. I knew I needed to be involved, so fired off emails to a few brands asking if I could look after their interests outside of Japan, Haraki replied with a yes. The rest is history.

Quick Fire Favourites!

Denim: Original 18oz Raw

Jeans: Anything with 666 in the lot number

Shirt:  Changes from week to week

Non-IH Brand: Ripple Fisher - Japanese fishing rod manufacturer, GOOD ART HLYWD

Food to have in the office: Curry


PAULA PADMORE

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Age: 62

Job/Role: Finance Director

Join Date: Since the beginning!

Bio:  Over 35 years in various roles, mainly marketing and events.  Married to Giles so having supported him part-time him since he set up Iron Heart, I finally gave up my events management business in around 2012 to join him full time in this crazy (wonderful) business.  I now work from home, with occasional stints in the office when an extra pair of hands is needed.

Quick Fire Favourites!

Denim: 14oz overdyed

Jeans: 777s

Shirt:  IHSH-96

Non-IH Brand:  impossible question for me, I have recently bought several pairs of trainers from HOKA One One because they are amazingly comfy and I like the brand ethic


Food to have in the office: Working from home I can always raid the fridge, usually I’ll grab a hunk of Giles’s home-made bread and eat it toasted with cheese…



ALEX PADMORE

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Age: 29

Job/Role: Commercial Director

Join Date: Jan 20017 (Full time), various part-time work beforehand

Bio: I'm Giles & Paula's son so have always been around the business, helping Giles pack orders from the spare bedroom before the forum even started. Over the years I helped out as holiday cover shipping when G&P went abroad for trade shows or holidays but made my own career as a Commercial Diver in Portsmouth, doing anything from cleaning racing yachts, to civil engineering projects on rivers and dredging Portsmouth Harbour for the arrival of our new Aircraft Carriers. I wanted out of the diving around the same time G&P were looking for a spare pair of hands at work so I started helping out part-time in the packing area and gradually worked my way up to the position I now do.

Quick Fire Favourites!

Denim:  Probably the 19oz Left Hand Twill, but I don't fit or like the fit of either of the jeans we do in it. A close second is the XHS

Jeans: I wear my 888S-142bb the most

Shirt:  Sample IHSH-178 replacement or the IHSH-218

Non-IH brand: Trophy Clothing & Visvim

Food to have in the office: El Yucateco Salsa Picante Roja de Chile Habanero



ADAM CRAWSHAW

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Age: 31

Job/Role: Operations/Logistics Manager

Join Date: April 2018

Bio: After studying Sports and Nutrition at university and travelling the world for 3 years, i stumbled across Iron Heart during a chance meet with Alex.  After discussing my plans to move from London to Pompey, the opportunity of a short stint at Iron Heart to help out was discussed while i looked for something more permanent in the area.  2 and a half years later I havnt taken a single glance back. Love my sport, avid Manchester United fan (next season is ours).  Have recently stepped up my running and cycling game with the aim to take on a marathon in 2021.  When I am not in work you will find me behind the BBQ at home with a beer in hand or paddle boarding across Southsea beach

Quick Fire Favourites!

Denim: 21oz

Jeans: 888

Shirt:  Kersey or IHSH-237 - tough choice!

Non-IH Brand: Trophy Clothing

Food to have in the office: Caramel Shortbread Bites!!!!



STEVE CURTIS

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Age: 51

Job/Role: Visual Strategist

Join Date: May 2018

Bio: 70s style. 80s music. Head says Helvetica, heart says Cooper Black. I can colour between lines and press a camera button.

Quick Fire Favourites!

Denim: 21oz

Jeans: 777S-21

Shirt:  IHSH-176

Non-IH Brand: Levi - mainly because it was the Levi Ad Launderette in 1985 that got me into denim and advertising/branding

Food to have in the office: Donuts



ADAM JAMES

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Age: 25

Job/Role: UX / Marketing / Creative

Join Date: July 2017

Bio: Found my way in to the world of denim after leaving university without any real passion. Since then I have worked in most areas of the business. You’ll currently find me in the new office, working on all things website!

Quick Fire Favourites!

Denim: 21oz SBG

Jeans: Any 555

Shirt:  IHSH-192 - never been so excited to buy a shirt in my life

Non-IH Brand: P&Co or Carhartt WIP

Food to have in the office: Pringles! Any chip and dip. Graham will attest to this.



SAM POOLE

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Age: 35

Job/Role: Content Creator

Join Date: July 2015

Bio: Photography has been important to me ever since I stumbled into college without a clue what to do, then I came across Frank Cappa’s photographs and it all became clear. When I’m not photographing or editing I can normally be found making electronic bleeps and bloops, butchering the guitar or attempting to build my own guitar pedals.

Quick Fire Favourites!

Denim: UHR

Jeans: 555

Shirt:  IHSH-127-GRN

Non-IH Brand: Universal Works

Food to have in the office: Oreos



GRAHAM MCNEIL

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Age: 37

Job/Role: Logistics / Customer Service

Join Date: February 2019

Bio: After spending 15 years in the hospitality industry I found Iron Heart after being interested in the denim scene for a while before. I am a big fan of tattoos as you may have seen from IH or Sonder Supplies pictures! Big lover of music, regularly subjecting the guys in the office to anything from metal through to jazz!

Quick Fire Favourites!

Denim: XHS all day long

Jeans: Any 666

Shirt:  IHSH-215 - Sell me your XL pleas!

Non-IH Brand: I can’t live with out Carhartt WIP’s Chase range

Food to have in the office: Huel / Always waiting for the next communal donut drop!



ALEX CHESSON

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Age: 32

Job/Role: Logistics / Repairs / Boot Specialist

Join Date: February 2019

Bio: In another life I spent every waking second building, designing and riding custom motorbikes. Prior to that I was heavily entwined in a number of independent menswear retailers. Nowadays, when I’m not knee deep in denim at IHHQ you’ll find me on a mountain bike trail somewhere in the Surrey Hills.

Quick Fire Favourites!

Denim: 19oz Left Hand Twill

Jeans: 666-19L

Shirt:  IHSH-99

Non-IH Brand: Acronym

Food to have in the office: Boost Bar




BEN ANDERS

"_IH28679.jpg"

Age: 36

Job/Role: Logistics and Customer Service

Join Date: October 2020

Bio: A few years ago my girlfriend told me about her housemate buying some jeans you're not supposed to wash for the first 6 months. This piqued my interest and after some further investigation i was completely hooked. I find the whole concept of really well made things improving as they age extremely fascinating. I have previous experience working with Vintage clothing which is a huge passion of mine.

Quick Fire Favourites!

Denim: 18oz Vintage

Jeans: 634S-18

Shirt:  IHSH-234-BLK

Non-IH Brand: Boncoura

Food to have in the office: Marmite rice cakes
« Last Edit: October 28, 2020, 04:23:10 pm by AdamC »
The devil is in the detail..

Offline jordanscollected

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Re: MEET THE IHUK CREW
« Reply #1 on: August 06, 2020, 09:36:32 pm »
*raises hand*
"yes Jeff go ahead"

It's nice to meet all of you. I have talked to almost every one of you at one time or another on chat or when selecting a product to buy, and i have to say that what sticks out the most to me is your business culture at Iron Heart. I get the same exact top tier customer service every time, no matter how many questions i have or who i ask.

That is what forms a good sustainable business. I've seen so many restaurants and shops start out hot, and then the customer service and quality of food or product fizzles out and their reputation goes downhill. The world has a "cancel culture" right now where the smallest slip up can snowball downhill into an avalanche.   

Giles can can be concise with his responses, but most of us know he'd rather be fishing than answering "what is selvedge denim?" or "what does UHF stand for?" multiple times per week.

It's very impressive what you all have achieved and continue to achieve with a small crew in Gosport and I for one will be supporting this brand as much as i can (which isn't enough in my eyes).

Thanks and keep up the over engineered customer service.

-Jeff

   

Offline neph93

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Re: MEET THE IHUK CREW
« Reply #2 on: August 06, 2020, 10:52:06 pm »
^ great post

«Over engineered customer service» should be printed on 7.5oz staff tee-shirts.

Offline Giles

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Re: MEET THE IHUK CREW
« Reply #3 on: August 07, 2020, 04:21:17 am »
Thanks a lot Jeff.

Giles can be concise with his responses,
Sorry about that  :). In fact, I am banned from the CS system, because my answers, whilst usually (but not always) accurate, are a tad terse.


Thanks and keep up the over engineered customer service.
We will, it is central to what we do and who we are.  When I formulated how we would run the business, I realised that on the web, you can differentiate yourself in 2 ways, 1) Price and/or 2) Customer experience.  We can't do 1, so we absolutely have to do 2....
« Last Edit: August 07, 2020, 04:29:51 am by Giles »
"OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

Offline Palmer

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Re: MEET THE IHUK CREW
« Reply #4 on: August 07, 2020, 06:36:08 am »
It's nice to learn about more about all guys who I pester with measurement questions over email all the time. Content like this is what sets Iron Heart apart from the rest for me. That and the fact that no other clothing has fit me so well. Cheers boys.

Offline Chap

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Re: MEET THE IHUK CREW
« Reply #5 on: August 07, 2020, 09:02:03 am »
Nice pics and great outfits everyone... note to myself: Give your wabash pants more weartime. I really like the look of a well faded wabash.
God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

Offline BD81

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Re: MEET THE IHUK CREW
« Reply #6 on: August 07, 2020, 09:21:37 am »
Great group of very well dressed and helpful people right there!
« Last Edit: August 10, 2020, 12:57:47 am by BD81 »

Offline Kasi

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Re: MEET THE IHUK CREW
« Reply #7 on: August 08, 2020, 11:16:35 pm »
Iron Heart Crew second to none.. wish them the best over years more to come...


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Offline AdamJ

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Re: MEET THE IHUK CREW
« Reply #8 on: August 10, 2020, 09:54:13 am »
Thanks team!
The devil is in the detail..

Offline Alex_24

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Re: MEET THE IHUK CREW
« Reply #9 on: August 10, 2020, 10:41:29 am »
ALEX PADMORE
Quick Fire Favourites!
Shirt:  Sample IHSH-178 replacement
Quote

Does this mean that the 178 is also being replaced with the 19oz LHT over-dyed?

Offline Alex

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Re: MEET THE IHUK CREW
« Reply #10 on: August 10, 2020, 10:43:12 am »
The sample i have is out of 18oz vintage. It's a great shirt, but it's not heavy duty enough to truly replace the IHSH-177/178. 19ozLHT samples in both are in the works

Offline Alex

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Re: MEET THE IRON HEART CREW
« Reply #11 on: August 11, 2020, 02:18:14 pm »
Started adding the Japanese crew too....

Offline SergeyP

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Re: MEET THE IRON HEART CREW
« Reply #12 on: August 12, 2020, 06:40:59 pm »
Good luck! From Russia with love.
Beauty is in the eye of the beholder.

Offline sonoma

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Re: MEET THE IRON HEART CREW
« Reply #13 on: August 12, 2020, 07:44:48 pm »
great to see the crew..im a huge IH fan and get my fix(next one this friday) at SESF..PLEASE keep doing what you're doing!! thx mc
give peace a chance .....

Online Seul

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Re: MEET THE IRON HEART CREW
« Reply #14 on: August 13, 2020, 01:01:19 pm »
Just look at all those different styles!.. I love how much you can do with one brand (if it's as well focused and though out as IH is)...