SHIPPING
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@cityofdelusion said in SHIPPING:
@Giles Just curious: Does the same apply the other way around for shipments from the USA to the EU? If I were to order White's boots for under $800 + shipping, for example?
Nope. Everything is hit by 19% tax, and everything above 150€ by duties, too.
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I wish that UPS would change their shipping partner her in Oz it gets passed onto what has to be the worst courier company ever, faked deliveries no way to contact them it’s a Russian roulette once it gets into Australia really, nothing that IHUK can do about it I know just having a shipping rant
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Just thought there would be some type of a special or temporary trade deal between the US and the EU as is the case for Japan-EU, for example since it doesn't sound very fair that one side allows up to $800 tax-free import, but the other doesn't. While I of course have the ability to read general laws and rules on the internet and find out by a quick internet search, it's always good to know how it works in reality/praxis, since, as was also mentioned above, some customs fees seem to be interpreted differently sometimes by different customs people.
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I am very happy with the UPS deliveries I had so far from the UK to DK. Last one arrived just yesterday, only one day after sending them from the UK, even during a snowstorm. The only annoying thing is the vague and often overoptimistic UPS delivery timing estimate (for the delivery day) that sometimes means that I work from home to be able to sign for the delivery, only for it to be moved 3x, and then finally to the next day.
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@cityofdelusion said in SHIPPING:
@Giles Just curious: Does the same apply the other way around for shipments from the USA to the EU? If I were to order White's boots for under $800 + shipping, for example?
Worldwide £136 no more than that or paid Taxes
When U.K was part of EU free movement
No taxes to be paid.
Outside EU was the limit of £15
Still sucks
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Maybe I’m chiming in with unnecessary feedback and I haven’t scrolled through the entire thread. That said, I’ve been so impressed by the customer service at Iron Heart and shipping is part of that.
I can order a product on a Monday and receive it on a Wed/Thursday in Canada the same week. Duties and tax included, no hassle with customs clearance and carriers calling for clearance etc.
I’ve dealt with many different online retailers, and it seems that I’m always surprised with last minute fees or requests for package clearance information … not with Iron Heart. Honestly, it’s one of the biggest draws for me (notwithstanding I love your clothing).
Keep up the excellent work!
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@Brandrea Thirded