Can be used when you need to return an item to Iron Heart, either for a refund or an exchange
This is a 1-3 working day, tracked and signed-for service
To be used for a single item, if you have more than one item please drop us an email first and we will let you know if there is any additional fee to pay
We will process the return shipment within one working day (Monday to Friday) and you will subsequently receive an email directly from UPS with a link to print the shipping label and further instructions
In most cases, invoice documentation will be processed electronically, but for a few countries you will also receive invoices which need to be signed, dated and included with the package
You then either arrange for a UPS pick up or drop the package at your nearest UPS shop/depot, further information will be provided in the UPS communication
If you have ordered several items recently, please make a note in the order of what is being returned
Japanese Heavy Denim
Our Denims - Our jeans, denim shirts and jackets are made from many different weights and colours of superb quality Japanese denim – most selvedge, some raw/loomstate, some sanforized and almost all exclusive to Iron Heart. We’ve tried to include all the information you might need, and if you have any difficulty with terminology or finding what you want, we are here to help.
Our Styling - Iron Heart clothing is designed to be timeless, using classic styles thoughtfully updated for the way we live today.
Our Sizing - We understand that choosing the correct size when ordering online is difficult. We aim to provide all the tools and information needed, including video measuring guides, to enable you to make an informed decision. We give specific measurements for each individual garment, and are always happy to offer further guidance if you want or need it.