Can be used when you need to return an item to Iron Heart, either for a refund or an exchange
This is a 1-3 working day, tracked and signed-for service
To be used for a single item, if you have more than one item please drop us an email first and we will let you know if there is any additional fee to pay
We will process the return shipment within one working day (Monday to Friday) and you will subsequently receive an email directly from UPS with a link to print the shipping label and further instructions
In most cases, invoice documentation will be processed electronically, but for a few countries you will also receive invoices which need to be signed, dated and included with the package
You then either arrange for a UPS pick up or drop the package at your nearest UPS shop/depot, further information will be provided in the UPS communication
If you have ordered several items recently, please make a note in the order of what is being returned
IRON HEART ONLINE STORE
We are Iron Heart. A Japanese clothing brand, specializing in heavy denim jeans, jackets, vests and shirts.
Whilst our heritage is rooted in the Japanese motorcycle community, our specialist Japanese denims are highly coveted around the world by the most discerning aficionados. As such, we have grown to be loved and worn by bikers and non-bikers alike, with a fierce passion for stylish, durable, ethically manufactured clothing of the highest quality.
To accompany our denims, our range extends to canvas and leather jackets and vests, and a choice of shirts in denim, chambray and other fabrics, including our prized UHF (Ultra-Heavy Flannel) western and work shirts.
We design and create jewellery, leather belts, wallets and other Iron Heart essentials to make your clothing sing. And we partner with a few carefully selected brands of note that complement the Iron Heart ethos of classic styling and superlative quality.
We’re dedicated to our brand. And we’re dedicated to our clients. We’ve provided helpful tools and information throughout our website, but it is our amazing team that sets our service apart. So, if there is anything we can do for you, just get in touch – we’d be delighted to help.